Q1: How about the sample sending ?
A1: If need to make new sample,then need pay sample fee.the amount
based on different sample. If need our stock sample ,then it is
Free , but need to pay the
express costs,or can give us your dhl,ups, tnt, etc account, we can
send sample by freight collect with your express accout
Q2:How about the quality of product ?
A2:Our company have certficate of GMP/GMPC/SGS .We also have a team
of QC to control and inspect every lots of product is in perfect
condition before delivery . Because we fully understand that it
will be a great trouble if our products have any problems during
selling at oversea.
Q3: What you can do if I want to do customization ?
A3: If customer has any needs of customization or OEM service ,
please contact our staff for more information . For appearance
change , like Logo , outlook adding ,print , language , it would be
easy to achieve . For ingredient change , please arrange sample for
Q4: What is the current characteristics of market ?
A4: 1. Great feedback of quality .
2. Professional prodducts package .
3. Complete product range .
4. Strict marketing control policy .
5. Good brand image .
Q5: What is the qty in final production to deliver?
A5: The actual finished qty will be around 10% up and down the
float, if your order is small qty ,the float percentage will be
higher . the actual payment will be based on final qty produced, if
u have strict requirements, please inform in advance! After receipt
of the goods, please check carefully, keep your documents within 10
days if there are any quality problems, please notify us, we will
give you a satisfactory solution!
Q6: What is the payment term ?
A6:Prepaid 50% deposit + all cylinder fee, Balance payment after
the completion of the production . We can take pictures with the
production process during print, cut, finished products and other
Q7: Can you design for me?
A7: Before order ,design fee will be charged,after place
order,design fee is free .
Q8: How long is the delivery time ?
A8: Vary from 12days to 30days depending on the styles and quantity
of products ordered .
Q9: How to pay ?
A9:1. Confirm the items you want to order with our Customer
service. A PI would be sent for your down payment . 50% deposit
paid for immediate production.
2. Upon receipt of your deposit, would arrange production asap.
3. Once production finished, would send photos for your
confirmation and if everything okay, pay us the balance.
4. Once receive your balance, would arrange shipment for you
5. As soon as shipment is made, would update the shipping
information for you and send you the shipping documents
6. When you receive your goods, would follow up for any feedback or
any further help needed for the products.